FAQ

Q: Can I cancel or change my order?  
A: We prepare all of our orders as quickly as possible and can’t always guarantee that changes or cancelations can be made after your order is submitted; please contact us and we’ll do everything we can to help you out.

Q: Where’s my order / tracking info?
A: If you haven’t received your order within the estimated shipping window or didn’t receive your tracking info, please reach out to support at info@lilnugget.ca

Q: Can I return or exchange an item?
A: Yes, we’ll gladly accept your un-opened item for return / exchange – item must be unworn, unwashed, undamaged and in its original packaging. (shipping & handling fees will apply)
For hygiene reasons, we cannot accept returns / exchanges of used items – if you need assistance regarding manufacturers defects, please don’t hesitate to get in touch

Don’t see your question(s) listed above, please contact us and we’ll be more than happy to answer any question(s) you may have, we’re here to help!